Payment Policy

We accept payment via:

Shop Pay, Google Pay, Apple Pay, Visa, Master Card, American Express, JCB, Union Pay, Eftpos etc.

Currency:

All transactions on our shop are processed in USD (United States Dollar).

Tax Calculation:

Please be informed that taxes, if any, will be calculated and added to the price during the checkout process. Therefore, there will be no sales tax.

Payment Security:

Your payment security is our priority. All payment transactions are encrypted and securely processed to protect your personal and financial information. 

Payment Authorization:

By placing an order on our shop, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).

Order Confirmation:

Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.

Payment Disputes:

In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance. 

Payment Processing Time:

Payments are typically processed immediately upon placing an order. However, please allow up to 1-2 business days for payment processing in some cases.

Payment Failure:

Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please get in touch with your financial institution or our customer support team.

Payment Policy Updates:

We reserve the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

For any questions, please contact us.

Trade Name: The Moroccan Homewares Company
Address: 585 Little Collins St, Melbourne, VIC 3000, Australia.
Email: hello@themoroccanhomewarescompany.com
Phone: +61 431 115 761
Business Hours: 9 AM-5 PM, Monday-Friday (GMT+10)
ABN: 41 536 574 708

Live Chat: Live chat customer support is available on your website for real-time assistance